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Forum Discussion
Can't cancel free trial
I'm trying to cancel my free trial, but I don't have that option. Here's what the instructions say: The "plan" and "manage plan" are completely absent from my options. I then tried to delet...
Hey Red Gerran, sorry to jump in here, but I just wanted to mention that it looks like your trial was indeed cancelled, but you'll get to keep the additional quota till the end of the trial period.
Dropbox is the biggest scam I have ever seen. Free trial, but you can't cancel. I tried to cancel it but you have taken money from my account and there is no way for me to cancel. Click on the plan you say, no plan is shown. Download the App you say, it just shows me having a free trial. I don't think you could make cancelling any harder if you tried. Deleting my account still lets you take money. You are essentially stealing money by making this so difficult.
Mark
Super User II
Super User IIIf you are not seeing the trial on your account page you are logged in to the wrong account. You MUST log on to the account that has the trial on to be able to access it and cancel it.
