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Can't cancel Professional trial
Hello,
I have used a free Trial for the Professional subscription and the free trial is to expire in 7 days. I wanted to cancel it before it charged me because in the meantime I am "upgraded" t...
Hey Marina Matic, thanks for the screenshot.
Actually, the moment that you joined the Family plan, your Professional trial was automatically cancelled.
You should be able to check the personal subscription history here.
I hope this helps!
On the website
Megan
Dropbox Staff
Dropbox StaffHi hlrubinstein, what exactly is reported in your plan tab at the moment, in regards to your account's quota?
- Drop Box Basic
- Megan
And does it also show 2GB of quota hlrubinstein?
Can you also check your emails, to see if you have any Dropbox related emails, that indicate your trial started there?
Hi Harvey,
We hope Dropbox Professional has elevated how you create and share your work.
Just a heads up—your trial ends July 14, 2023.
Visit Dropbox
Your trial ends on July 14, 2023. If you don’t cancel your free trial by that date, we’ll charge you yearly until you cancel. If you’d like to cancel your trial or subscription, access your account settings. You may also contact support at any time.
