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GDA laos's avatar
GDA laos
Explorer | Level 3
4 years ago

change monthly payment to yearly

I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99).   ...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Thanks for posting here today, GDA laos!

Have you checked whether your last payment was successful? If yes, you should have also received a receipt for your January payment. 

What you can also try, as a test, is to switch browsers and see if that’ll help. 

Let me know if that works!

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