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GDA laos's avatar
GDA laos
Explorer | Level 3
4 years ago

change monthly payment to yearly

I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99).   ...
Billing
Dropbox Pro
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John R.80's avatar
John R.80
Explorer | Level 3
2 years ago

I've spent more than 10 minute trying to figure out how to pay yearly instead of monthly. Local and Google searches just loop me back around. Keeping back my anger, how do I do this?!?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey John R.80, sorry to see you're having trouble with this.

 

If you're paying for your subscription by credit card, you can just change your billing cycle from your billing page.

 

You'll begin your new annual subscription at your next renewal date, and you'll be charged annually going forward.

  • John R.80's avatar
    John R.80
    Explorer | Level 3
    2 years ago

    That would have been the easy and obvious answer. I can only change my credit card, not the frequency.

     

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi John R.80, does this mean you're not seeing the options as listed on this article to change the billing period?

      • John R.80's avatar
        John R.80
        Explorer | Level 3
        2 years ago

        Nope. My screenshot shows everything. Not an AdBlocker. Both PC Chrome and Firefox. Next payment not due for another week.

         

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