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joon3216's avatar
joon3216
Explorer | Level 3
2 years ago

Changing renewal date of the plan by canceling it

Hi,

 

I would like to change the renewal date of my current Dropbox plan, but I've seen quite a few posts that say it is not possible. One suggested workaround is to cancel the current plan and re-upgrade it on the day that I wish to be billed.

 

My current plan is set to renew in October 2023, and I was already billed in October 2022. Now, I want my new billing cycle to start in either July or August 2023 instead of October. If I cancel now (Feb 2023), I assume that my subscription will still be active until October.

 

My question is: if I cancel today, can I actually "re-upgrade" in July or August even though my subscription is still active until October? Will I be able to pay for a new plan in July or August (and thereby changing my renewal date), or will Dropbox charge me after my currently active plan is deactivated (in October)?

 

  • Hi joon3216 

     

    It isnt possible to bring renewal dates forward Im afraid. So if your renewal is in Oct. you cannot pay before that point

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi joon3216 

     

    It isnt possible to bring renewal dates forward Im afraid. So if your renewal is in Oct. you cannot pay before that point

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