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Metalox8's avatar
Metalox8
New member | Level 2
12 months ago

Customer Service

READY TO PULL ALL MY HAIR OUT.    "Oops.  We've encountered an error" is the only thing that comes up when I try to access my account, which I just renewed.  Despite combing the internet, there is l...
dropbox business
Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 months ago
Metalox8 wrote:

Does anyone have any freaking contact details for this company?

There is no phone number. Phone support is only available to Business accounts and it's accessible via a callback initiated through the admin console of a Business account.

 

All others can find the support options available to them on the Support page. If you're on a paid subscription you'll have access to live chat or you can fill out a form to open a ticket.

 

That said, give Mark's advice a shot first, or try with another browser as a test.

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