You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

pboventure's avatar
pboventure
Explorer | Level 3
3 months ago

Death of subscriber/Refund for the subscription

Hello Dropbox team member I have been struggling for sometime now to get in touch with Dropbox.  I wanted to cancel the subscription of a deceased person.  I have been unable to reach anyone that i...
cancellations
Payments
Refunds
pboventure's avatar
pboventure
Explorer | Level 3
3 months ago

I have tried so many things on your website.  They have not be helpful

please lets just get this resolved.  I am not happy

thank you

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    No worries pboventure  - I've just sent you an email to have a better look internally, so please have a look at your inbox and we'll take it from there. 

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