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SandraMG's avatar
SandraMG
New member | Level 2
2 years ago

Divorce. How to spilt the account

Hi, I am at the beginning of a divorce and one of the many terrible tasks is digital separation. We have shared a family account for over a decade. How do we separate our account so that we each get access to the shared family photos. Do we have to download everything somewhere. Is there a way of making a new account that is a duplicate?
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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey SandraMG, sorry to hear about this.

     

    Could you please clarify if you're using individual accounts or if you're both part of the same Dropbox Family account?

     

    What is your plan tab showing exactly?

     

    Let me know when you get the chance and we'll take it from there. 

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