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Forum Discussion
Downgrading from Plus to Basic
My question: I currently pay for the Plus plan, and have just 15 GB of data. If I downgrade to the Free plan, which now offers 2TB of data, I assume I still have full access to all my data?
Hi richardemr, any files already on your account won't be deleted. All that will happen is new files and edits to files won't sync while you're overquota.
Deleting files will sync to the site, and once the account is underquota, the normal syncing process will resume.
I have a question : If i downgrade from trial plan to basic plan, it will starts with 2GB or it will starts with 2GB+the extra bonus GB that I have earned through referral before the one-month trial plan ? Thank you for your answer/help.
Hannah
Dropbox Staff
Dropbox StaffHey richardemr, thanks for your question!
Any additional space you've earned from referrals is permanent, so any changes you make to subscription will not affect it.
I hope this helps!
@Hannah , Thank you very much for the answer, it really helps a lot !!
- Mark
Super User II
richardemr wrote:
@Hannah , Thank you very much for the answer, it really helps a lot !!
Unfortunately Hannah isnt quite correct.
Referral space gets halved when you stop paying. This is because a benefit of being on a paid plan is double referral bonus when paid - so when you stop you loose this perk.
Really ! ?
Thank you for the information, Mr. Mark. then, one more questions that i have : dropbox will not delete/remove my file located in the referral bonus space, it will only stop sync updated file until I myself clear the space down below the space ceiling , right ? Thank you in advance for your help.
