You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Downgrading from Plus to Basic
My question: I currently pay for the Plus plan, and have just 15 GB of data. If I downgrade to the Free plan, which now offers 2TB of data, I assume I still have full access to all my data?
Hi richardemr, any files already on your account won't be deleted. All that will happen is new files and edits to files won't sync while you're overquota.
Deleting files will sync to the site, and once the account is underquota, the normal syncing process will resume.
Really ! ?
Thank you for the information, Mr. Mark. then, one more questions that i have : dropbox will not delete/remove my file located in the referral bonus space, it will only stop sync updated file until I myself clear the space down below the space ceiling , right ? Thank you in advance for your help.
Jay
Dropbox Staff
Dropbox StaffHi richardemr, any files already on your account won't be deleted. All that will happen is new files and edits to files won't sync while you're overquota.
Deleting files will sync to the site, and once the account is underquota, the normal syncing process will resume.
In relation to this, one site stated, "If your account is inactive exceeds one year, it will be deleted and so will your files. This cannot be recovered."
That got me worried because after i downgrade, i will keep my Dropbox account but i would probably not use it often. Hence, my account might be considered "inactive" for a year. It may be after 2yrs before i download any file in there.
So my question is: 2 years after i downgrade and don't use my account, will my account and all my files be deleted?- Rich
Super User II
wonderingseeker wrote:
So my question is: 2 years after i downgrade and don't use my account, will my account and all my files be deleted?
If your account is idle for more than 1 year it will be deleted due to inactivity. To remain active, you need to periodically sign in to your account.
