We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Downgrading from Pro. How to save and download my account's content?
Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to keep the positives of Dropbox sharing, but not the costs of storage. So how do I go through my folders, tick off all boxes and save them simply to an external harddisk og stick(s)? I only seem to find instructions that tell me to download every file and save it separately, and then delete one by one. There must be a simpler way! I have about a week left before I am shut down, but have lost a week blundering my way around this! Hopefully, inkane
Hi inkane
Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc.
If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading
- Mark
Super User II
Hi inkane
Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc.
If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading
Super, Mark! I will try this in the morning and will be sure to get back to you! Now, even more hopeful.. Inkane
Hi, again, I tried, and it worked, folder by folder. Quite super, and very pleased! A new problem, though: I received a message on my screen when sending the downloaded files to my external disk: Are you sure you wish to copy this file without its properties ( or attributes)? The file.... has properties which cannot be copied to the new site.
...
Do this for all subsequent files in the folder? Type Yes/no.
So I wrote no, and checked .. it was photos.. and could not see if any information was gone, but I did not have a very advanced photo software program, so there might be things like photo captions etc and credits that are gone, and which I use on a website I administer.
What do I do with this, Mark? Have good night in Northwestern Europe or otherwize, correspondingly. See you in 10-12 hours' time. Hopefully.. etc..
