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Forum Discussion

Jill B.16's avatar
Jill B.16
Explorer | Level 4
2 years ago

Dropbox Plus subscription discount

Hi everyone, I navigated to the Dropbox subscription page to purchase Dropbox Plus (£95.88), where a popup offered me 25% off for making the purchase 'now'. When I clicked 'Claim my discount', the ...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Jill B.16, can I send you an email, in order for us to have a closer look into this? 

Jill B.16's avatar
Jill B.16
Explorer | Level 4
2 years ago
Yes of course—thank you. Do you have everything you need to contact me?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Yes, Jill B.16, no worries!

     

    I just sent you an email, so I'll see you there!

    • Roman--'s avatar
      Roman--
      New member | Level 2
      2 years ago

      Hi Hannah, I have got the exact same issue like Jill B.16. I get a pop up of a "special offer: 25% discount", but when I click "Claim my discount" it only refreshes the same price and doesn't even add anything into the listing that would state the extra stuff like 3 free eSignatures per month etc.  I didn't get round to speaking with chat support yet, but could you please send me a link with the discount applied? If you do, I'd be finally convinced to go back to at least the plus plan. Thanks

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Roman--, sorry to hear about this.

         

        We don't really have such a link, but can I send you an email, so we can look into this further?

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