We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ninde
4 years agoExplorer | Level 4
Family manager - Family Plan
Hi everyone,
Can I buy the family plan and then select someone else to be the family manager?
Thank you!
Hello, we have an update on this ask.
We now support Family managers allowing other plan members admin privilege, including inviting other team members.
To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.
Note: the Family manager who pays for the account will still have some unique ability to manage the billing.
Hope that helps!
- LusilDropbox StaffHello there ninde, thanks for checking in.
You can get Dropbox Family by selecting the option to change your plan under the Plan tab online.
As for choosing who the Family manager is, generally, the person who purchases the subscription is by default the Family manager and it can currently be one user.
Would you like to have more than one manager for payments or so that they have more control over the plan?
Let me know and I'll make sure to get back to you as soon as possible. Cheers!- nindeExplorer | Level 4
Hi,
Thanks for your reply!
I would like to buy the family plan, and then move the managing to someone else. this person is not very technology friendly, so I would buy the plan, but then that person alone would be in charge. I don't want to be the family manager
Would it be possible?
Thank you!
- JayDropbox StaffHi ninde, it won't be possible to transfer the ownership of the Family plan to another user, since the payment (and whatever features the plan now has) is only associated with the account that was upgraded.
If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!