We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
LeoNot
3 years agoNew member | Level 2
Family Plan and existing accounts
Am considering upgrading our non-profit from a Pro to a Family plan. IF I invite someone with an existing Basic account (I'm assuming a new account isn't required), what happens to the files they...
- 3 years ago
LeoNot wrote:
IF I invite someone with an existing Basic account ... what happens to the files they already have stored in their basic account.
Their account remains exactly as it is now, but they gain access to the Family Room share and any other features that are included.
Rich
3 years agoSuper User II
LeoNot wrote:
IF I invite someone with an existing Basic account ... what happens to the files they already have stored in their basic account.
Their account remains exactly as it is now, but they gain access to the Family Room share and any other features that are included.
- LeoNot3 years agoNew member | Level 2
Excellent. Thank you for the pointer.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!