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Forum Discussion
Fradulent Charges
I have two Dropbox accounts; one was for personal and one was for work. When logging to either account, I see that there is NO active subscription. However, I was billed LAST YEAR (August 2023) for a...
Mark
Super User II
Super User II
TiffanyMa wrote:
This is $400.00 in charges for a subscription that is NOT active and has not been used. In this economy, this is fradulent. I cannot locate customer service because I technically do not have an 'active' subscription. Somebody, please help.
Did you give Dropbox your card details? If so the charges are genuine. You have upgraded a different account - use the links given by Walter.
If you DID NOT give it your details then your account has been compromised and so you need to contact your card company for a replacement.
