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Frederic Harb's avatar
Frederic Harb
Explorer | Level 4
3 years ago

How can I access/download my files, without a paid subscription with extra space?

Hello,   I am writing you regarding my dropbox account. As a matter of fact, I was subscribed to the plus plan of 2TB space but now it is stopped due to a problem with the payment. The problem ...
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  • Mark's avatar
    Mark
    3 years ago

    Hi @Frederic Harb 

     

    You can simply log on to the account and download your data. Not paying doesnt automatically remove data etc. it just stops you adding new information or syncing changes. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi @Frederic Harb 

 

You can simply log on to the account and download your data. Not paying doesnt automatically remove data etc. it just stops you adding new information or syncing changes. 

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