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Forum Discussion
jwool1965
6 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 6 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
NathanGroset
New member | Level 2
I have been trying cancel my Trial. I click the button and nothing happens.
I cannot Downgrade to a lesser plan either.
I do not require the the current plan and do not wish to be charged for it.
I have tried clicking the button in multiple different browsers and nothing happens; beyond the button clicking. It stays on the same screen.
Please cancel the trial Prior to be me being charged for it.
Pieter Botha
5 years agoNew member | Level 2
Dont need the space
Thanks
- Pieter Botha5 years agoNew member | Level 2
Re: I want to cancel my trial
- Lusil5 years agoDropbox Staff
Hey Pieter Botha, thanks for nudging us here.
Have you by any chance checked out the articles I mention in my post above?
Let me know if you have any trouble along the way. Cheers!
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