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DougieC's avatar
DougieC
New member | Level 2

Hello, I have signed up to a free trail, you asked for my credit card detials. I want to cancel immediately. However, it is impossible to follow your instructions. I have an old personal basic account and new very new business (free trail). I want to cancel the new business free trial immediately but I cannot find any records of my credit card details. Please help. I have wasted an hour trying to sort this out. Thanks

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey DougieC, thanks for nudging us on the Dropbox Community.

 

I moved your post here, where other users have mentioned a similar experience. 

 

Have a look at what is mentioned already and if you have any trouble along the way, just give us a shout. Cheers!

  • Pieter Botha's avatar
    Pieter Botha
    New member | Level 2
    5 years ago

    Hi there, I dont need the extra space anymore. Thankyou

    Pieter

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