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Forum Discussion
jwool1965
6 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 6 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
MrTony
5 years agoExplorer | Level 3
I have a trial Dropbox Business team that ended, and now I want to downgrade to my personal accout that I had before. I have to contact DB since I can't do it my self, but there is no form or e-mail that I can use, I have been looking for the last hour, but to find a form to buy something took me 30 seconds...
So, can someone here tell me how to get in contact with someone that can erase my trial team, so I can delete my account for good?
//T
- Casper7775 years agoCollaborator | Level 10
Hi there
Took me 15 seconds to find this. You, as the admin, need to inititate the process from the admin console in the DBX Business account. https://help.dropbox.com/accounts-billing/plans-upgrades/convert-individual-plan
Some advice. Make a copy of your data to an external drive too. ;-). Never know...
Regards
Casper
- MrTony5 years agoExplorer | Level 3
Thanks for the help!
I did find that page to, but in my my sense of mood I didn't read all the way :)
Regards
Tony
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