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Wiserick's avatar
Wiserick
New member | Level 2
5 years ago

I have a Dropbox Plus account that I'm desperately trying to cancel.

It was required for a job. I downloaded the app and subscribed Dropbox on my iPhone.

I still have the subscription, but switched to an Android over a year ago.

I don't have internet access at home, and I'm trying to cancel using my phone. I followed the instructions provided by Dropbox, but to no avail.

Any suggestions would be appreciated.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Hi, 

     

    As you upgraded via your iPhone you need to cancel via iTunes - the same as all in app upgrades made via the iOS Store. 

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