We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

suzi1's avatar
suzi1
New member | Level 2

it's enraging that DB makes it impossible to cancel a subscription to their terrible service. i read every post, googled how to do it on phone and laptop - all deadends. help!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hey everyone, thanks for reaching out to us here. 

 

If you're having trouble cancelling your paid subscription, contact our team via an incognito window here (without signing in). 

 

If you have any issues along the way, just give us another shout. Cheers!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions