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DaveLeeNC's avatar
DaveLeeNC
Helpful | Level 7
4 years ago

On 2/12 I upgraded my very casually used Dropbox account from free to 2TB. I was exploring the file sync option when what I thought was just a setup step (that I hoped would explain things that I do not understand) started to do things (like erase icons on my desktop). I managed to shut that down pretty quickly but so far Dropbox has 

 

1) Broken System Restore which no longer works due to Dropbox folder conflicts 

2) Broken my WKO5 app 

3) Totally scrambled my desktop (completely)

4) I had to uninstall (have reinstalled but that still caused problems like HUGE CPU usage constantly) the Dropbox app 

5) Sometimes files look like they are where I want them to be and sometimes they look like they are elsewhere (e.g., file open/save dialogs sometimes know where my Xfer folder is and sometimes they don't) 

6) My Acronis data backup structure no longer works 

 

And I doubt that this is the extent of the problems. 

 

I paid for a year (2 days ago) but I am pretty much convinced right now that I do now want this thing anywhere close to my computer. Will I be able to get a refund? I paid with Paypal - I am not sure what there cancel options are here. 

 

Thanks.

 

dave

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
DaveLeeNC wrote:

I paid for a year (2 days ago) ... Will I be able to get a refund?

You can cancel at any time, but that just prevents your account from auto-renewing at the next billing cycle. You'll retain all of your account benefits until that time. Refunds are typically not available, except where required by law.

 

  • DaveLeeNC's avatar
    DaveLeeNC
    Helpful | Level 7
    4 years ago

    Thanks- what I figured (just didn't expect the issues that I ran into).  This has been quite painful and is far from over. dave

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