Forum Discussion

DC74's avatar
DC74
New member | Level 2
4 years ago
Per sbaglio ho acquistato un servizio Dropbox in data 16/11/2020 pagando euro 658,80. Non ho mai utilizzato tale servizio. Come posso, chiedere il rimborso?
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Ciao DC74, grazie per aver postato la tua domanda qui.

    In questo caso, puoi annullare l'abbonamento seguendo questi passaggi se hai un piano Plus / Professional, o questi se hai un account Business.

    Se vuoi approfondire meglio questo aspetto, ti consiglio di contattare il nostro team di supporto da questa pagina.

    PS. Ho incluso una versione tradotta del mio post, scusa per eventuali errori che potresti trovare.


    Hello DC74, thanks for posting your question here. 

    In this case, you can cancel your subscription by following these steps if you're on a Plus/Professional plan, or these ones if you're on a Business account. 

    If you want to have a better look into this though, I'd recommend contacting our Support team from this page. 

    PS. I included a translated version of my post, sorry for any mistakes you might find.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!