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Gazo76's avatar
Gazo76
New member | Level 2
2 years ago
Solved

How to change to the Basic plan?

Hi all. So I've had a 2TB personal account for a few years now, paying annually.   Recently I realised I'm literally only using Dropbox for storage. I went to look at plans, without signing i...
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  • Megan's avatar
    Megan
    2 years ago

    Hi Gazo76, I'd be happy to help! 

     

    In order for you to change from a paid to a free, Basic account you'd need to cancel your current subscription. 

     

    You can find more info on how to achieve that here. 

     

    If you have any questions, don't hesitate to let me know! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Gazo76, I'd be happy to help! 

 

In order for you to change from a paid to a free, Basic account you'd need to cancel your current subscription. 

 

You can find more info on how to achieve that here. 

 

If you have any questions, don't hesitate to let me know! 

  • Gazo76's avatar
    Gazo76
    New member | Level 2
    2 years ago

    Perfect, thanks Megan.

     

    Knew there was a reason I hadn't already done this, I've got 50GB of data in here, so that's why I'm still using the subscription service 🙂

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad I could be of service Gazo76!

       

      If you need anything else, let me know! 😊

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