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Forum Discussion

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey sk_1423, welcome to our Community.

     

    Are you an admin of a Dropbox Business team, but cannot access your admin console?

     

    Is it possible that you're logged in to a different account and not your Business one?

     

    What plan do you see in the plan tab of your account settings?

     

    Keep me posted.

    • XPX's avatar
      XPX
      New member | Level 2
      2 years ago

      Hello,

      Good morning!

       

      I'm the account admin (main email) and my account is an Enterprise, but I cannot see the "admin console" on the left side menu. What should I do?

      Thanks,
      XPX

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey XPX, thanks for joining the discussion here.

         

        Can you please clarify what exactly is shown in your plan tab at the moment? 

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