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Forum Discussion
jbrazier
4 months agoNew member | Level 2
I can't see the Billing tab under my Admin Console, even though I'm a team admin.
I am the team Admin on our account and I cannot see the Billing Portal in the Admin Console.
Any suggestions?
- NancyDropbox Staff
Hey @jbrazier! Thanks for posting this on our forum today.
Were you able to see the Billing tab under your Admin Console before?
Is there another admin on your Dropbox team that can properly access the Billing tab? Is it possible you have a limited set of permissions on the team based on what's described here?
I’d also like a screenshot of what you see on this page, so that I can check your exact plan and see what else may be happening.
Let me know when you’ve got more info.
- jbrazierNew member | Level 2
So I am a "Team Admin" which means that I can "Manage everything and access all permissions"
That link you sent states that Team Admins can view billing.
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