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Forum Discussion

cheesed off's avatar
cheesed off
Helpful | Level 5
3 years ago

I can't upgrade via the Google Play store.

I just wasted 45 mins online with an agent.  Tried to upgrade my account.  After all that you can't upgrade your account via DROPBOX sales agent because I signed up via via Google play store.  So wen...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Paul van Kessel, sorry to hear about that! 

 

Do you also try to upgrade your Dropbox account, as the OP mentioned? Could you let me know more, in regards to the steps you've followed? 

 

Thanks a bunch!

Paul van Kessel's avatar
Paul van Kessel
Helpful | Level 5
2 years ago

Hi Megan, via the Support Chat it finally worked! Thanks to your colleague Michael!

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