Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

AAHorton's avatar
AAHorton
New member | Level 1
18 days ago

I changed my iTunes Plus plan from monthly to yearly, but my Dropbox account is now Basic.

Initially, I had a Dropbox monthly payment plan, but I canceled it in January and switched to the annual Dropbox Plus plan. I have a receipt confirming the successful payment. However, I recently not...

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!