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Forum Discussion
change monthly payment to yearly
I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99).
Question:
How can I change the payment cycle to yearly? (I tried to change by going to Seting tap Billing and I tried to change Billing period but Change was the gray color. I can't click to change it)
I've spent more than 10 minute trying to figure out how to pay yearly instead of monthly. Local and Google searches just loop me back around. Keeping back my anger, how do I do this?!?
- Hannah
Dropbox Staff
Hey John R.80, sorry to see you're having trouble with this.
If you're paying for your subscription by credit card, you can just change your billing cycle from your billing page.
You'll begin your new annual subscription at your next renewal date, and you'll be charged annually going forward.
That would have been the easy and obvious answer. I can only change my credit card, not the frequency.
