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Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
- Hafiz H.1New member | Level 1
"It will just stop syncing and new files or changes until you get yourself back down below quota"
It means that: Can I deletes a file to upload a new file? Or whenever I deletes a file, my space would also perish??? - MarkSuper User II
Can I deletes a file to upload a new file?
You would need to have deleted enough files to bring yourself under quota before you can upload anything new.
Or whenever I deletes a file, my space would also perish???
It has already gone (or perished). So you cannot use it any more.
Dropbox also reserve the right to delete files to get you under quota. They do email first though.
- Tanya H.3New member | Level 1
Hi,
I have a samsung phone and was over the free limit for dropbox. Instead of upgrading I deleted some photos, but the dropbox sync function is still is disabled on my phone and won't allow me to re-enable it.
Does this mean I have to sign up for dropbox pro if I want sync functionality?
- MarkSuper User II
It means you need to delete more photos. Or, possibly restart Dropbox on your phone.
Check www.dropbox.com/account to see how much space you have.
- Mustafa B.4New member | Level 1
Hallo Community,
ich habe durch das Samsung Programm anspruch auf die 48GB aber leider funktioniert das mit den 5 Schritten nicht.
Habe systemtechnisch von euch/Dropbox die 48GB auf meine Emailadresse
mustafa.bayram83@googlemail.com
bekommen.
Aber meine ganzen Daten waren auf der genutzten Dropbox Email-Adresse mustafa.bayram83@gmail.com.
Wie kann ich das bearbeiten/switchen?
Viele Grüße und vielen Dank
- Marina P.3New member | Level 1
Hola este año aumente el espacio de mi dropbox con la promocion de samgung, y ya me caduco. Lei que la promocion no existe mas pero que no te quitaban el espacio a quienes ya la teniam hasta que se venciera. Por que a mi se me fue y a mis amigos no???
- Nirit V.New member | Level 1
Hi, I have registered my new Samsung Galaxy S5, it is eligible for 50GB free space and is preinstalled with Dropbox. I got the message on the device about the 50GB and confirmed.
The problem is that I misspelled my email during the first registration and never got the redeem space email.
I changed the account to the correct email address and done the 5 steps but only get 250MB.
How can I redeem the promotion now?
Thanks,
Nirit
- Renato G.4New member | Level 1
nao consigo ativar a promoçao de 50g da compra do samsung a7, como devo proceder?
- MarkSuper User II
How can I redeem the promotion now?
You cant I'm afraid. The promotion has finished.
- Mahmoud H.2New member | Level 1
I have a 48GB promotional space of Samsung in addition to an original space of around 6GB. The Samsung space (48GB) will expire soon.
It is mentioned in the Dropbox website that:
"If you're over your limit after expiration, you'll no longer be able to save new photos, videos, and docs to Dropbox. You'll be able to get more space by upgrading to Dropbox Pro."
They said I will not be able to add more data but they did not tell what happen if I'm more than the 6GB. They going to delete the extra files or what.
To be more clear:my original space is 6GB
and I earned 48GB through Samsung that will expire soon
Right now I'm using 19GB which mean I'm already using 13GB out of the 48GB. Should I remove this 13 GB to save my data or they will not delete them. They said I can't add more but can I keep them there??
Thanks,
Mahmoud
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