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Quentin10's avatar
Quentin10
New member | Level 1
3 months ago

I just bought Dropbox Plus but I don't have the extra quota

I subscribed to the Dropbox Plus plan, and as seen in the screenshot below, I tried joining a folder worth more than 2 GB, but I couldn't, stating that I have passed the storage limit, even if I tech...
Dropbox Plus
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Storage space
Quentin10's avatar
Quentin10
New member | Level 1
3 months ago

Yes that is the main problem, having paid for the Dropbox plus account, it still says that my account is the basic one. You can go ahead and reach out to me with the email of my account: [Removed as per Community Guidelines]

Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance?

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