You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Danny Schlitz's avatar
Danny Schlitz
New member | Level 2
3 years ago

I meant to join my friend's Account. But I accidentally moved all my files to his account.

I meant to join my friend's Account. But I accidentally moved all my files to his account. I clicked the button too quickly and should have read further to realize that I didn't want  to move my file...
Create or delete account
  • Rich's avatar
    Rich
    3 years ago
    Danny Schlitz wrote:

    I meant to join my friend's Account. But I accidentally moved all my files to his account. ... Then I received an email from Dropbox saying my business account was closed and that I was refunded for my account.

    It sounds like you were invited to and joined their Business account. When doing so, you merged your account into their team account, effectively making them the owner of your account. In order to leave the team, the team admin needs to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Danny Schlitz wrote:

I meant to join my friend's Account. But I accidentally moved all my files to his account. ... Then I received an email from Dropbox saying my business account was closed and that I was refunded for my account.

It sounds like you were invited to and joined their Business account. When doing so, you merged your account into their team account, effectively making them the owner of your account. In order to leave the team, the team admin needs to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.

Danny Schlitz's avatar
Danny Schlitz
New member | Level 2
3 years ago

Thank you! This is going to help me a ton! Appreciate the help

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