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 PhillipKP's avatar
PhillipKP
New member | Level 1
28 days ago

I need help locating my paid account as it shows I only have a Basic one

I've ben trying to locate an email address for Dropbox so that I can ask why I keep being shown as having only the Basic account, when I have paid or more.

Can't even find my past documents.

Seems like a typical example of robots forcing everyone to fit with their pre-arranged responses rather than allowing a customer to ask a simple question. Not very satisfactory.

How can I resolve this?