You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I need to cancel my subscription but I can no longer access my old email
Can't access my old email, need to cancel my subscription. I need help canceling the account.
- Walter
Dropbox Staff
Hey nsumalinog - sorry to hear about this.
Could you clarify if you had upgraded your old account through the website directly or via the app store on a mobile device perhaps?
Thanks!
PS: You can reach out to our support team for billing queries through this form via an incognito window without signing into any Dropbox account, if needed.
