We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Astrojon917's avatar
Astrojon917
Explorer | Level 4
4 years ago

I paid for an upgrade, but still have no space and would like to restore deleted files

First of all, thanks to all who answered my previous question - but the plot thickens and this is a bit complicated.  So here goes: A) My One Drive is up and running and I would prefer to use One Dr...
Plans
Restore
Storage space
  • Jay's avatar
    Jay
    4 years ago
    The Dropbox Transfer plan has the same quota as the Basic plan, meaning you get 2 GB of quota.

    The 100 GB is for using the Transfer feature on your account, which on a normal Basic plan would be 100 MB. The files could be uploaded directly into a transfer to be sent to someone.
CallMeZion's avatar
CallMeZion
New member | Level 2
I upgraded to the 2TB free 30 day trial, but my account still says that my drop box is full. It still says that I only have the 2GB option. Any ideas?
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

How did you upgrade? Have you checked it was the correct account (i.e. if you add a file to the upgraded device does it appear on other)

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions