You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Bahareh_rf's avatar
Bahareh_rf
New member | Level 2
30 days ago

I received an email that I upgraded my account but it wasn't me

Hi 

I have received an email saying I’ve paid for updating my Dropbox but it wasn’t me. I need support to get a refund 

Bahareh [removed per the Dropbox Community Guidelines]

cancellations
Refunds
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    30 days ago

    If you DID NOT give Dropbox your card info, or, sign up to a trial you need to speak to your bank as your details have been hacked. If you did the charge is genuine and you need to contact support via www.dropbox.com/support. 

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