You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mb89's avatar
mb89
New member | Level 1
6 hours ago

I upgraded but didn't receive my space.

Hallo. Ik heb een upgrade uitgevoerd en betaald (afgeschreven en betaald via iDeal op dropbox zelf). Ik heb maar 1 emailadres in gebruik. Hoe kan dit?  
Payments
upgrades
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey mb89, ik help je graag!

Heb je na het upgraden van je Dropbox-account een bevestiging gekregen dat de upgrade succesvol was? En als je je bankafschrift controleert, zie je dan nog openstaande kosten die gekoppeld zijn aan Dropbox?

Laat me weten wat je vindt.

 

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Hey mb89, I'd be happy to help! 

Did you get a confirmation after upgrading your Dropbox account stating that the upgrade was successful? Also, if you check your bank statement, do you see any pending charges linked to Dropbox?

Let me know what you find.

Nic_2318's avatar
Nic_2318
New member | Level 1
6 hours ago

Hi, I have the exact same issue. No confirmation on screen, no emails, and THREE pending charges on my credit card.

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