You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
I have the same issue. I dont use Dropbox but I have been charged the renewal without notification. I cancelled all the files and looking for refund.
Megan
Dropbox Staff
Dropbox StaffHey guys!
I just sent all three of you an email, in order for us to have a closer look into this. Feel free to respond back to me, and we'll take it from there.
Thanks!
I'm in a similar situation: I signed up for a trial with Dropbox Sign, later went to cancel it in my main Dropbox subscription page, and did not see any such subscription there to cancel. A few weeks later, I got hit with a $180 charge that I did not want or need. Please contact me for refund and cancellation details. Thanks!
- Hannah
I have never received an email from you! Regards Neil
