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Burrillk80's avatar
Burrillk80
New member | Level 2
4 months ago

Issue with email when registering a new account

I'm trying to register a new account with a new email on a new domain we have setup. The domain is a .enterprises, so not a .com or .co.uk. I keep getting invalid email and am wondering if .enterpris...
Account Access
Create or delete account
emails
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi Burrillk80, thanks for bringing this to our attention.

 

It should be a valid email address. Are you able to create an account with a different email, and then change the email address on the Dropbox account to the .enterprises domain?

 

Keep me updated with any progress!

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