You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Issue with email when registering a new account
I'm trying to register a new account with a new email on a new domain we have setup. The domain is a .enterprises, so not a .com or .co.uk. I keep getting invalid email and am wondering if .enterprises is a domain DropBox will accept when registering a new account? Does anybody know anything on this please?
Can we delete an account we no longer have access to and receive a refund for it?
I need to delete an account I no longer have access too. The account is on an old college email address that is no longer active. We have just been charged a large amount for the account and need the account cancelled, deleted, and refunded. I am unsure how to resolve this issue or who to contact.How can I sign up to Dropbox with a work email?
How can I sign up to Dropbox with a work email. I require to use Drop Box for a certain delivery however drop box will not let me sign up with the work email, it complains about the domain and says to speak to an admin however Dropbox is not used in my company so I am at a loss on what to do, I have tried the chatbot but that is not helpful for my request
I'm trying to cancel the subscription for an account I can't access.
I have a 2nd account attached to a different email that I no longer have access to since I no longer work for the company. I want to cancel the subscription tied to the account but cannot login since I can't complete 2 factor authentication without access to said email account. How can I cancel my subscription if dropbox won't let me?
Collaborators are made to believe they need to pay for a plan when creating their Dropbox account.
Hi - I recently asked a number of friends to provide feedback on some articles I'm writing, using Dropbox Paper. Unfortunately, the majority of them refused to help. The signup flow makes them think they have to enter a trial using a credit card number, in order to collaborate with me. This flow here shows a typical experience
Lost my Dropbox data after one of my email addresses has stopped
Hi, So I have 2 Dropbox accounts. 1. Business Account (2TB), un der email address [Removed as per Community Guidelines]. This email address has stopped, So I cannot access thai DB account anymore and lost all my data. How can I get this data to my basic account and upgrade? 2. Basic Account (?GB), under email [Removed as per Community Guidelines]. Here I have some useless files. I rarely use this Account. So merging of 2 account data and going back to professional accoutn of 3 to 5 TB. Please help!!! I need my data. Ide