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Da111's avatar
Da111
New member | Level 2
7 months ago

Issue with redeeming HP 100GB Promo

Hiya,

 

I bought a new HP laptop, which came with a promo for 100gb storage for a year.

 

I downloaded Dropbox, logged into my account and it is not registering the 100gb storage.

 

I am unable to contact anyone from dropbox.

 

Any ideas what I can do?

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Storage space
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 months ago
    Da111 wrote:

    I downloaded Dropbox ...

    Did you download and install Dropbox yourself? You usually need to do it from the app that's pre-installed on the laptop when you bought it.

  • dmteo's avatar
    dmteo
    Explorer | Level 3
    3 months ago

    Hi there! I recently bought a new HP Spectre, I got the message with the 100GB offer for dropbox, I installed the app (from that screen), I connected with my dropbox account but didn't receive any space upgrade.

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