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Forum Discussion

noadlibitum's avatar
noadlibitum
Explorer | Level 4
3 years ago

Issues with upgrading through App Store

Hi, Im having issues with upgrading my plan. I re-subscribed through App Store but dropbox cannot see it. Every time I press the restore purchase button it says "the operation couldn't be completed. ...
Plans
upgrades
  • Walter's avatar
    Walter
    3 years ago

    No worries noadlibitum - I just sent you an email to investigate a bit more with account specific details. 

    Take a look at your inbox and we'll take it from there.

noadlibitum's avatar
noadlibitum
Explorer | Level 4

Sure! I've already sent a mail to the Dropbox customer service yesterday but I haven't got any response yet.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

No worries noadlibitum - I just sent you an email to investigate a bit more with account specific details. 

Take a look at your inbox and we'll take it from there.

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