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Solved
I've received a $19.99 charge, even though I've never authorized a Dropbox upgrade.
For the past 5 months I’ve been disputing a charge on my credit card for $19.99 I do not pay for any drop box upgrade plans or services and have NEVER authorized my credit card to be used. I am not a...
I received a positive reply that Dropbox acknowledged that someone used my card info and they reversed the charged and the subscription that someone had been trying to use with a different email
Rich
Super User II
Super User IIFor the past 5 months I’ve been disputing a charge on my credit card for $19.99 I do not pay for any drop box upgrade plans or services and have NEVER authorized my credit card to be used.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.
