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bryan119's avatar
bryan119
New member | Level 2
4 months ago

Not sure which Dropbox account I'm being billed for.

Hi Team, I have 3 companies and multiple emails. I am being charged 9.99 every month but I don't know which email log in is it.

Billing
Payments
Plans
upgrades
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi @bryan119, let's jump right into this!

     

    Is the charge coming from the Apple/Google store, or directly from Dropbox? 

     

    If it's coming from us, you might be able to locate it. Have you tried our self-serve look-up tool, in order to locate where the charge is coming from?

     

    If I were you, I'd give it a go.

     

    Let me know more of any updates!

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