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Forum Discussion

cheesed off's avatar
cheesed off
Helpful | Level 5
3 years ago

I can't upgrade via the Google Play store.

I just wasted 45 mins online with an agent.  Tried to upgrade my account.  After all that you can't upgrade your account via DROPBOX sales agent because I signed up via via Google play store.  So wen...
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upgrades
sahrens1's avatar
sahrens1
Explorer | Level 3
5 months ago

You mean choosing in the app? No. so. I lose the money? To start again? That does not seem right.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey sahrens1 - may I ask if you're getting any particular errors when trying to upgrade your account?

 

Also, just to clarify, what plan are you on at the moment?

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