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susiek's avatar
susiek
Explorer | Level 3
3 years ago

I closed my account. Can I open it again to recover files?

I closed my account , can i reopen and get all my files ?  
Create or delete account
FAQ
Plans
Restore
  • Walter's avatar
    Walter
    3 years ago

    Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

     

    If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable. 

     

    I hope this clears things up and let us know if you have any other questions. 

     

susiek's avatar
susiek
Explorer | Level 3
In other words, can Dropbox retrieve deleted data?
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

 

If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable. 

 

I hope this clears things up and let us know if you have any other questions. 

 

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