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Renix's avatar
Renix
Explorer | Level 3
3 years ago

Referral status ineligible

Hi!!! I have referred my 2 friend's but the referral bonus is not credited: in my DB setting page, I see "ineligible". They have installed DB app on their PC, after the registration. Thanks in advanc...
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mictenu's avatar
mictenu
New member | Level 2

Hi all, I have referral a friend, she download and install DropBox on her PC but I don't receive extra space and the status of my friend is "Ineligible".

Why?


Thank you

 

baip's avatar
baip
Explorer | Level 4
2 years ago

I invited a co-worker and everything was installed and looked ok but then I found that my invitation was marked invalid.  Why did that happen?

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Are they using the same machine as you (or possibly same network)? If so that could trigger the abuse filters 

    • baip's avatar
      baip
      Explorer | Level 4
      2 years ago

      It's not the same machine.  I'm not sure what you mean by the same network. Our email addresses are in the same domain removed 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi baip, how are you today? 

         

        Can I send you an email, in order for us to have a closer look into this? 

         

        Keep me posted! 

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