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Renix's avatar
Renix
Explorer | Level 3
3 years ago

Referral status ineligible

Hi!!! I have referred my 2 friend's but the referral bonus is not credited: in my DB setting page, I see "ineligible". They have installed DB app on their PC, after the registration. Thanks in advanc...
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mictenu's avatar
mictenu
New member | Level 2

Hi all, I have referral a friend, she download and install DropBox on her PC but I don't receive extra space and the status of my friend is "Ineligible".

Why?


Thank you

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi mictenu & a_agarwal , happy Monday! 

 

I'd be happy to look into your referral status, and see what could be happening there. Can I send you an email, in order for us to have a closer look into this? 

 

Keep me posted! 

  • a_agarwal's avatar
    a_agarwal
    Explorer | Level 3
    2 years ago

    Hi Megan, yes please!

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