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Renix's avatar
Renix
Explorer | Level 3
3 years ago

Referral status ineligible

Hi!!! I have referred my 2 friend's but the referral bonus is not credited: in my DB setting page, I see "ineligible". They have installed DB app on their PC, after the registration. Thanks in advanc...
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GaLdRagon's avatar
GaLdRagon
New member | Level 2
2 years ago

Hi, I sent a friend a referral invitation and he installed Dropbox on his desktop computer (not mobile) and started using it, but for some reason Im still seeing an "Ineligible Referral" notice in my account.
What can I do?

Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi GaLdRagon, let's jump right into this! 

     

    In order for us to get to the bottom of this, I'd need some account-specific info on my end. Therefore, I think it's wiser to send you a message. 

     

    Would that be okay? 

     

    Keep me posted! 

    • GaLdRagon's avatar
      GaLdRagon
      New member | Level 2
      2 years ago

      Thanks for the response!

       

      Sure, my address is [email removed as per Community Guidelines]

       

      Looking forward,

       

      Gal

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi GaLdRagon, I just sent you an email, I'll see you there! 

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