Forum Discussion

Tuan_Nguyen's avatar
Tuan_Nguyen
New member | Level 1
25 days ago

Refunding after trial period (UK), no confirmation email received

Hi all, I have just cancelled the yearly Essential today. Now my Dropbox plan is basic. During the cancelling process, I was informed that I should receive a confirmation email about my cancellatio...
cancellations
emails
Mark's avatar
Mark
Icon for Super User II rankSuper User II
25 days ago

Check things like your junk mail etc. and see if its in there. 

However, dont panic if it isn't - if it says you are getting one you will, but, it can take 5 or so working days to re-appear in your bank due to limitations on banking systems.

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